Help · your data
How do you reach us? one address, and someone behind it.
One address, for everything: contact@nohemia.com. A question about your account, a payment that puzzles you, a typo you spotted, an idea to share, or the wish to exercise your rights over your data: it all goes there. No nested form, no bot bouncing you to an article. A real person reads you, and the reply comes quickly. It is a craftsperson’s house, not a call center.
The essentials
- The address
- contact@nohemia.com
- What for
- account, payment, data, typos, ideas: everything
- Who replies
- a real person, not a bot
- Before you write
- the help center may already answer your question
The one address
To reach Nohemia, write to contact@nohemia.com. It is the house’s only address, and it is enough for everything: a doubt about your subscription, a missing invoice, a bug to report, a question about your data, or simply the urge to say hello and float an idea.
You do not need to pick a category or fill in ten fields. You write, in a few lines, what brings you, and a real person reads you on the other side. Be as specific as you like: the more you spell out, the more accurate and the faster the reply.
Before you write, maybe a shortcut
Many questions already have their answer laid out plainly in the help center: how your chart is calculated, what is free on the site and what the app opens, how to cancel your subscription, where your data lives. If yours is there, you will have your answer at once, with no wait.
And if you do not find it, or if your case is unusual, write without hesitating: we would take a question asked over a doubt left hanging any day. No question is too small to deserve a real answer.
Your data, your rights
The same address serves to exercise your rights over your personal data: to request access, a correction, or the complete erasure of what Nohemia holds about you. Write to contact@nohemia.com spelling out your request, and we will help you through it.
For erasure, the most direct gesture remains deleting your account from your space: your data leaves with it. But if you would rather we handled it, or confirmed that everything is truly gone, the address is there for that.
Frequently asked questions
- Is there another way than email?
- No, and that is on purpose: one address, contact@nohemia.com, read by a real person. No hotline, no chatbot running you in circles. You write once, and you get a real answer.
- How long until I get a reply?
- Quickly: Nohemia is a small house, with no queue and no outsourced support. We do not promise a stopwatch deadline, but we are set on replying to every message, and we work at it.
- Can I write even before I have an account?
- Of course. You do not need an account to write to us: whether you are passing through the free almanac or hesitating to sign up, contact@nohemia.com is open to you.